Last updated September 22, 2022

 

What do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications, company details, etc.); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages, provide proof of successful partnerships and build trust;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

Where do we store information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications, as well as on third parties databases. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In addition, our company may transfer or transfer the personal data contained in our database to an unrelated third party, for example, to comply with a lawful law enforcement requirement. Before disclosing personal data to a third party, the company will require the third party to take appropriate precautions to protect the data against unauthorized use or disclosure.

Our company passes the personal data we receive from you to email marketing company Klaviyo Inc. (USA), which collects data solely for the implementation of email campaigns, a customer relationship management company Pipedrive (USA), which collects data solely to facilitate sales processes within the aptolux company, online payments company PayPal (USA), who collects data solely for the purpose of settling a service or good, mobile and web payment systems for e-commerce company Stripe (Ireland), who collects data solely for the purpose of settling a service or good, social networking service company Facebook Inc. (USA), which collects data solely for the purpose of ad customization and marketing, multinational technology company Google LLC (USA), which collects data solely for the purpose of ad customization and marketing. 

We are using IT company Zapier, Inc. (USA) data transfer services to send your personal data to the above companies.

 

How do we communicate with customers?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. We may use non-personal information from purchases for marketing purposes. To ask for specific information to be withdrawn from these marketing activities, please see below.

 

Cookies and tracking tools?

This is our cookie policy.

 

How to withdraw consent?

If you don’t want us to process your data anymore, please contact us at hello@aptolux.com or send us a mail to: Robežu 4, Talsi, Latvia, LV-3201.

 

Privacy policy updates?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and information?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@aptolux.com or send us a mail to: Robežu 4, Talsi, Latvia, LV-3201.

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